EVault Software
EVault System Restore from
Bootable Media Creator version 8.31.3410
Release Notes, August 10, 2017
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Contents
1	Overview
1.1	Release History
1.2	Supported Platforms
2	NEW FEATURES
3	INSTALLATION NOTES
3.1	Installation Requirements
3.2	Conditional Requirements
3.3	Licensing
3.4	Installation Files
4	FIXES AND KNOWN ISSUES
4.1	Fixes
4.2	Known Issues
5	PRODUCT SUPPORT
5.1	Technical Support
5.2	Product Updates
5.3	Documentation
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1	Overview
This document contains release notes for EVault System Restore (ESR) from Bootable Media Creator version 8.31. 
Using ESR 8.31, you can restore a Windows computer from a BMR backup created using Windows Agent or Image Plug-in version 7.50 or later.
Note: You must use ESR version 8.3x to restore from a BMR backup created using Windows Agent or Image Plug-in version 8.30 or later. If you try to restore the backup using an earlier ESR version, a “Job failed to complete” or “Failed to GetDiskDetails” message will appear.
Before using ESR, you must create recovery media using the Bootable Media Creator (BMC) utility. Recovery media is a USB flash drive, CD, DVD or PXE boot server with an ESR ISO image file.
You can restore from a backup in a vault or from SSI files. 
Note: You cannot restore from SSI files on a USB flash drive. However, you can restore from SSI files on a standard USB hard drive or SSD.
1.1	Release History
Version 8.31.3410, August 10, 2017
Version 8.30.3401b, May 29, 2017
Version 8.30.3400a, December 20, 2016
Version 8.30.3395, November 30, 2016
1.2	Supported Platforms
Bootable Media Creator (BMC) is supported on 64-bit versions of the following Microsoft platforms:
•	Windows Server 2016
•	Windows Server 2012
•	Windows Server 2008 R2 
•	Windows Server 2008 
•	Windows 10
•	Windows 8 
•	Windows 7 
BMC requires the Windows Preinstallation Environment (WinPE), which is a component of the Windows Assessment and Deployment Kit (ADK). BMC supports the ADK for Windows 8.1 and the ADK for Windows 8.0. The ADK must be installed before you can create an image using BMC.
Note: BMC is only supported in English. 
1.2.1	Supported Operating Systems
On 64-bit hardware, EVault System Restore (ESR) can restore systems with the following 64-bit Microsoft operating systems:
Supported Operating System	Editions	Service Pack	
Windows Server 2016	Essentials, Standard, Datacenter, Server Core		
Windows 10	Enterprise		
Windows Server 2012 R2	Foundation, Essentials, Standard, Datacenter		
Windows 8.1	Enterprise		
Windows Server 2012	Foundation, Essentials, Standard, Datacenter		
Windows 8	Enterprise		
Windows Small Business Server 2011	Essentials, Standard, Premium		
Windows Server 2008 R2	Standard, Enterprise, Datacenter	SP1	
Windows 7	Enterprise, Premium, Professional, Ultimate	SP1	
Windows Server 2008	Standard, Enterprise, Datacenter	SP2	
Windows Small Business Server 2008	Standard, Premium	SP2	

On 64-bit hardware, ESR can restore systems with the following 32-bit Microsoft operating systems:
Supported Operating System	Editions	Service Pack	
Windows 10	Enterprise		
Windows 8.1	Enterprise		
Windows 8	Enterprise		
Windows 7	Enterprise, Premium, Professional, Ultimate	SP1	
Windows Server 2008	Standard, Enterprise, Datacenter	SP2	
Windows Storage Server 2008	Basic	SP2	
Note: ESR is not supported on 32-bit hardware. 
1.2.2	Supported file systems
This version of ESR supports NTFS for recovery of Windows and data volumes. The application also supports FAT and FAT32 for volumes that are required for the boot process.
1.2.3	Supported disk layouts
•	MBR 
•	GPT 
1.2.4	Supported storage types
•	Vault
•	SAN
•	USB drives
•	NAS
•	DAS
1.2.5	Supported OEM partitions 
0x12 // EISA partition (Compaq) 
0x84 // Hibernation partition for laptops 
0xA0 // Diagnostic partition on some Hewlett-Packard notebooks  
0xDE // Dell partition  
0xFE // IBM IML partition 
1.2.6	Limitations
ESR is not supported on 32-bit hardware.
Encrypted volumes (BitLocker, TrueCrypt, etc.) are not supported. 
ESR is not supported on VMware ESX 4.x.
UEFI backups cannot be restored to Generation 1 Hyper-V virtual machines, which do not have support for UEFI.
2	NEW FEATURES
2.1	New Feature in Version 8.30
ESR can now restore from BMR backups created using Windows Agent or Image Plug-in version 8.30.
Note: You must use ESR version 8.3x to restore from a BMR backup created using Windows Agent or Image Plug-in version 8.30 or later. If you try to restore the backup using an earlier ESR version, a “Job failed to complete” or “Failed to GetDiskDetails” message will appear.
3	INSTALLATION NOTES
Before restoring systems using EVault System Restore, you must create recovery media using the Bootable Media Creator utility (BMC). For more information, see the EVault System Restore User Guide. 
3.1	Installation Requirements 
3.1.1	BMC Requirements 
The Windows Preinstallation Environment (WinPE), which is a component of the Windows Assessment and Deployment Kit (ADK), must be installed on the system where you run BMC. BMC supports the ADK for Windows 10.1.15063. You can download Windows ADK from Microsoft and install it before running BMC, or when you run BMC.
General requirements for BMC: 
•	A computer running one of the supported operating systems listed in section 1.2 
•	CPU and RAM to meet the basic requirements of your operating system, as prescribed by Microsoft 
•	16-bit (or greater) video properties for optimal GUI display
•	A TCP/IP stack (for downloading the ADK, if it is not already installed on the computer) 
•	At least 100 MB of free disk space for BMC installation 
•	At least 1.5 GB of free disk space for a one-time download of ADK 
•	At least 2 GB of free disk space for ADK installation 
•	At least 300 MB of free disk space for creating an ISO file 
The system drive requires free space to uncompress the packages (regardless of which drive the installation targets) for installation. The environment variables TEMP and TMP use %USERPROFILE% by default. Make sure that %USERPROFILE% points to a drive that has sufficient temporary space. 
3.1.2	ESR Requirements
EVault System Restore requires the following (minimum) hardware: 
•	Intel Pentium processor 
•	700 MB of RAM 
•	CD/DVD drive
•	800 x 600 minimum screen resolution
3.2	Conditional Requirements 
You might need specific hardware for ESR: 
•	Network interface card (required if you will use a network to restore from a vault)
•	USB port (required if you will restore from data that has been exported from a vault)
3.3	Licensing
ESR does not require a license to restore. To back up to a vault, a valid license is required. 
For more information, contact your service provider.
3.4	Installation Files
Bootable Media Creator is available in a self-extracting installation kit: BootableMediaCreator-8-31-3410.exe
BMC produces a bootable image with the following file name: System-Restore-8-31-3410.iso
To see instructions for using BMC to create the bootable image, refer to the EVault System Restore User Guide. 
4	FIXES AND KNOWN ISSUES
4.1	Fixes
4.1.1	Fix in Version 8.31
Restores succeed for Windows 10 machines with a recent Windows update. (EV-10908)
4.1.2	Fix in Version 8.30b
Terms and conditions for the product have been updated.
4.1.3	Fix in Version 8.30a
The complete end-user license agreement now appears in the ESR wizard. (32752)
4.1.4	Fixes in Version 8.30
There are no fixes in this release.
4.2	Known Issues 
After restoring to a Hyper-V Generation 2 VM, non-system boot disks will be offline on Windows Server 2008 and later versions. 
WORKAROUND: Bring the disks online using Disk Management after the restore. (30458)
When mapping a volume from an Image backup using ESR, even if you drag and drop the volume to a larger size destination, you might get the following message: "Volume cannot be mapped. The destination is not of the same size." 
WORKAROUND: Right-click the volume, delete the partition on the destination disk, and try again. (26822)
If you seed BMR backups using a Quick Ship Vault, direct-attached storage, or disk, after your data is successfully imported into the vault, run a backup to Vault. Failure to do so will result in you not being able to restore your system. (26829)
For Windows 2008 SP2, BIOS to BIOS restores do not succeed when the system volume is on an MBR disk, and the boot volume is on a GPT disk. The restore phase might succeed, but restarting fails. This is because Windows only supports GPT booting for 64-bit editions on UEFI-based systems. (25893) 
Due to a Windows PE limitation, ESR restores cannot run for longer than 72 hours. The Windows PE overview site states, "To prevent its use as a production operating system, Windows PE automatically stops running the shell and restarts after 72 hours of continuous use." (25803) 
If backup data is reformatted to an unsupported file system (e.g., FAT32), dragging and merging of an NTFS safeset to the reformatted volume appears to preserve the destination format (e.g., FAT32). Associated restores, however, will fail. (25631)
Partition B is not selectable for backup (Local System/Data Files). When an NTFS partition B is created in Windows Disk Management, it is not selectable when you create a BMR-type backup job. (20867) 
Sometimes ESR does not retrieve the drive letter for a mapped volume if you drag and drop a large number of partitions (20 partitions, for example) to a GPT disk. The restore cannot proceed further. 
WORKAROUND: Cancel and try again, selecting fewer partitions. (20854) 
ESR does not preserve Quota Settings (user hard-disk space settings) for NTFS partitions.
WORKAROUND: Use the Image Plug-in instead of ESR. The Image Plug-in preserves quota settings. (20669)
5	PRODUCT SUPPORT
5.1	Technical Support
Contact information is available from your provider. 
5.2	Product Updates
Product updates are available from your provider. 
5.3	Documentation
The following documentation is available for EVault System Restore: 
•	EVault System Restore User Guide 
•	EVault System Restore release notes (this document)
All documentation is available from your service provider.