OpenText Server Backup
CentralControl
Version 9.40.1033
Release Notes, January 28, 2025
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Contents
1	OVERVIEW
1.1	Release History
1.2	Supported Platforms
2	NEW FEATURES
3	INSTALLATION NOTES
3.1	Installation Requirements
3.2	Conditional Requirements
3.3	Licensing
3.4	Installing/Uninstalling/Upgrading
4	FIXES and KNOWN ISSUES
4.1	Fixes
4.2	Known Issues
5	PRODUCT SUPPORT
5.1	Technical Support
5.2	Product Updates
5.3	Documentation
© Open Text 2025
The release notes are governed by the Terms of Service found here. The only warranties for products and services of Open Text and its affiliates and licensors (“Open Text”) are as may be set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Open Text shall not be liable for technical or editorial errors or omissions contained herein. The information contained herein is subject to change without notice.
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1	OVERVIEW
If necessary, you can use CentralControl to manage agents and plug-ins for backup and recovery operations. 
IMPORTANT: By default, agents cannot connect to CentralControl. If you must manage agents using CentralControl, you must contact Support for assistance.
We do not recommend managing agents using CentralControl. New features and important security fixes are available in Portal, but not in the legacy CentralControl.
CentralControl 9.40 is intended for use with: 
•	Windows Agent and Plug-in versions 5.6 to 9.40 (except for the Image Plug-in and new features such as Windows Event Triggers)
•	vSphere Agent versions 6.90 to 7.36
•	AIX Agent versions 5.6 to 9.00 
•	HP-UX Agent versions 6.0 to 6.72a 
•	Linux Agent versions 5.6 to 9.40 (except for Linux Bare Metal Restore jobs with Linux Agent 8.83 and later)
•	Solaris Agent versions 5.6 to 6.73a 
Note: You cannot manage vSphere Recovery Agent version 8.40 or later, the Image Plug-in, Hyper-V Agent or Linux Bare Metal Restore jobs using CentralControl. vSphere Recovery Agent version 8.40 or later, the Image Plug-in, and the Hyper-V Agent are only supported in Portal.
Changing job configurations using Portal and CentralControl alternately is not supported. Do not manage the same agent using both Portal and CentralControl.
1.1	Release History
Version 9.40.1033, January 28, 2025
1.2	Supported Platforms
CentralControl 9.40 is supported on the following 64-bit Microsoft platforms: 
Supported Operating System	Editions	
Windows Server 2025	Standard, Datacenter	
Windows Server 2022	Essentials, Standard, Datacenter	
Windows Server 2019	Essentials, Standard, Datacenter	
Windows Server 2016	Essentials, Standard, Datacenter	
Windows 11	Home, Pro, Enterprise	
Windows 10	Home, Pro, Enterprise	
2	NEW FEATURES
•	Support for version 9.40 agents
IMPORTANT: By default, agents cannot connect to CentralControl. If you must manage agents using CentralControl, you must contact Support for assistance.
We do not recommend managing agents using CentralControl. New features and important security fixes are available in Portal, but not in the legacy CentralControl.

3	INSTALLATION NOTES
3.1	Installation Requirements
3.1.1	Hardware Requirements
•	CPU and RAM - should meet the minimum requirements of your operating system
•	60 MB of available disk space 
3.1.2	Software Requirements
•	.NET Framework 4.8 and .NET Framework 2.0
•	A TCP/IP stack
•	Microsoft Visual Studio 2017 Runtime 
3.2	Conditional Requirements
See the CentralControl Operations Guide for detailed information. This guide is available from your service provider.
For version 6.90 and later agents, CentralControl connects to both the BUAgent and VVAgent services. This means that you need to provide an additional port for the agent connection. 
For version 6.90 and later agents, the default port for the BUAgent is 8031. If you use the default ports, CentralControl will automatically detect the BUAgent port to use. If you use custom ports, you will need to provide another port for the BUAgent.
3.3	Licensing 
You do not require a license to use CentralControl.
3.4	Installing/Uninstalling/Upgrading
The file name for the installation kit is: CentralControl-9-40-1033.exe 
Refer to the CentralControl Operations Guide for installation instructions and administration procedures. This guide is available from your service provider. 
4	FIXES and KNOWN ISSUES
4.1	Fixes 
There are no fixes in this version.
4.2	Known Issues
If your Windows account password has more than 29 characters, CentralControl stops working when you click MyComputer in a workspace. 
WORKAROUND: Use a password that has 29 or fewer characters. (4392112)
When the Cluster Plug-in is installed with Windows Agent 9.10 or later, CentralControl cannot connect to the agent on a cluster node but can connect to a cluster virtual server.
WORKAROUND: Use Portal to manage a Windows agent where the Cluster Plug-in is installed, or uninstall the Cluster Plug-in if it is not required. (2454639/EV-88357)
If you re-register an agent to a vault, enter the encryption password for a job and then try to synchronize the job, the job synchronization fails.
WORKAROUND: After re-registering an agent to a vault, edit the vault settings and enter the vault account password again. You can then enter the job encryption password and synchronize the job. (2458204/EV-76910)
When you re-register an agent to a vault and run an existing job, the backup may fail if you do not enter a password on the agent’s Notification tab. 
WORKAROUND: After reregistering an agent to a vault, entering encryption passwords for existing jobs and synchronizing the jobs, enter a password on the agent’s Notification tab before running existing backup jobs. (2460370/EV-53160)
CentralControl may become unresponsive when you try to browse for virtual machines in large vSphere environments. 
WORKAROUND: CentralControl can now be configured to allow browsing for virtual machines in large vSphere environments. For more information, contact Support. (23550) 
With CentralControl, using Restore from another computer from a SQL standalone machine to a virtual SQL Cluster, Restore to file on disk may fail. The wizard may disappear after you select Vault, Computer and job, and no Dump or Log file may be created. 
WORKAROUND: Use Portal to run this type of restore from another computer, or restore using the physical node. (23261)
5	PRODUCT SUPPORT
5.1	Technical Support
Contact information for your provider is available through the Help menu.
5.2	Product Updates
Product updates are available from your provider. 
5.3	Documentation
The following documentation is available for CentralControl:
•	CentralControl release notes (this document) 
•	CentralControl Operations Guide