Carbonite Server Backup
Windows CentralControl
Version 9.10.1001
Release Notes, April 13, 2022
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Contents
1	OVERVIEW
1.1	Release History
1.2	Supported Platforms
2	NEW FEATURES
3	INSTALLATION NOTES
3.1	Installation Requirements
3.2	Conditional Requirements
3.3	Licensing
3.4	Installing/Uninstalling/Upgrading
4	FIXES and KNOWN ISSUES
4.1	Fixes
4.2	Known Issues
5	PRODUCT SUPPORT
5.1	Technical Support
5.2	Product Updates
5.3	Documentation
© Carbonite Inc. 2022.  All Rights Reserved.
The release notes are governed by the Terms of Service found at https://www.carbonite.com/terms-of-use/carbonite-general-enterprise-terms-of-service.  Carbonite, at its sole discretion, reserves the right to modify or revoke these Release Notes at any time, without notice.
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1	OVERVIEW
You can use Windows CentralControl to centrally manage agents and plug-ins for backup and recovery operations. 
Important: We highly encourage using Portal to manage agents instead of the legacy Windows CentralControl. New features and important security fixes are available in Portal, but not in Windows CentralControl. If you must manage agents using Windows CentralControl, please contact Support.
Windows CentralControl 9.10 is intended for use with: 
•	Windows Agent and Plug-in versions 5.6 and later (except for the Image Plug-in)
•	vSphere Agent versions 6.90 to 7.36
•	AIX Agent versions 5.6 and later 
•	HP-UX Agent versions 6.0 and later 
•	Linux Agent versions 5.6 and later (except for Linux Bare Metal Restore jobs with Linux Agent 8.83 and later)
•	Solaris Agent versions 5.6 and later 
Note: You cannot manage vSphere Recovery Agent version 8.40 or later, the Image Plug-in, Hyper-V Agent or Linux Bare Metal Restore jobs using Windows CentralControl. vSphere Recovery Agent version 8.40 or later, the Image Plug-in, and the Hyper-V Agent are only supported in Portal.
Changing job configurations using Portal and Windows CentralControl alternately is not supported. Do not manage the same agent using both Portal and Windows CentralControl.
1.1	Release History
Version 9.10.1001, April 13, 2022
1.2	Supported Platforms
Windows CentralControl 9.10 is supported on the following 64-bit Microsoft platforms: 
Supported Operating System	Editions	Service Pack	
Windows Server 2022	Essentials, Standard, Datacenter		
Windows Server 2019	Essentials, Standard, Datacenter		
Windows Server 2016	Essentials, Standard, Datacenter		
Windows Server 2012 R2	Foundation, Essentials, Standard, Datacenter		
Windows Server 2012	Foundation, Essentials, Standard, Datacenter		
Windows 11	Home, Pro, Enterprise		
Windows 10	Home, Pro, Enterprise		
Windows 8.1	Standard, Pro, Enterprise		
Windows CentralControl 9.10 is supported on the following 32-bit Microsoft platforms:
Supported Operating System	Editions	Service Pack	
Windows 10	Home, Pro, Enterprise		
Windows 8.1	Standard, Pro, Enterprise		

2	NEW FEATURES
•	Support for version 9.10 agents
Important: We highly encourage using Portal to manage agents instead of the legacy Windows CentralControl. New features and important security fixes are available in Portal, but not in Windows CentralControl. If you must manage agents using Windows CentralControl, please contact Support.
3	INSTALLATION NOTES
3.1	Installation Requirements
3.1.1	Hardware Requirements
•	CPU and RAM - should meet the minimum requirements of your operating system
•	60 MB of available disk space 
3.1.2	Software Requirements
•	.NET Framework 4.6.2 or later and .NET Framework 2.0
•	A TCP/IP stack
•	Microsoft Visual Studio 2017 Runtime 
3.2	Conditional Requirements
See the CentralControl Operations Guide for detailed information. This guide is available from your service provider.
For version 6.90 and later agents, Windows CentralControl connects to both the BUAgent and VVAgent services. This means that you need to provide an additional port for the agent connection. 
For version 6.90 and later agents, the default port for the BUAgent is 8031. If you use the default ports, Windows CentralControl will automatically detect the BUAgent port to use. If you use custom ports, you will need to provide another port for the BUAgent.
3.3	Licensing 
You do not require a license to use Windows CentralControl.
3.4	Installing/Uninstalling/Upgrading
The file name for the installation kit is: CentralControl-9-10-1001.exe 
Refer to the Windows CentralControl Operations Guide for installation instructions and administration procedures. This guide is available from your service provider. 
4	FIXES and KNOWN ISSUES
4.1	Fixes
There are no fixes in this version.
4.2	Known Issues
If you re-register an agent to a vault, enter the encryption password for a job and then try to synchronize the job, the job synchronization fails.
WORKAROUND: After re-registering an agent to a vault, edit the vault settings and enter the vault account password again. You can then enter the job encryption password and synchronize the job. (EV-76910)
When you re-register an agent to a vault and run an existing job, the backup may fail if you do not enter a password on the agent’s Notification tab. 
WORKAROUND: After reregistering an agent to a vault, entering encryption passwords for existing jobs and synchronizing the jobs, enter a password on the agent’s Notification tab before running existing backup jobs. (EV-53160)
If you also used Portal 7.40 to manage agents, and notice changes in how safesets are retained on your vault, contact Support for assistance. A problem in Portal 7.40 may cause incorrect retention IDs. (26957)
Windows CentralControl may become unresponsive when you try to browse for virtual machines in large vSphere environments. 
WORKAROUND: Windows CentralControl can now be configured to allow browsing for virtual machines in large vSphere environments. For more information, contact Support. (23550) 
With Windows CentralControl, using Restore from another computer from a SQL standalone machine to a virtual SQL Cluster, Restore to file on disk may fail. The wizard may disappear after you select Vault, Computer and job, and no Dump or Log file may be created. 
WORKAROUND: Use Portal to run this type of restore from another computer, or restore using the physical node. (23261)
5	PRODUCT SUPPORT
5.1	Technical Support
Contact information for your provider is available through the Help menu.
5.2	Product Updates
Product updates are available from your provider. 
5.3	Documentation
The following documentation is available for Windows CentralControl:
•	Windows CentralControl release notes (this document) 
•	Windows CentralControl online help
•	Windows CentralControl Operations Guide