| Accounts Receivable Reconciliation |
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Ensure all entries are posted. |
BL Post Entries
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Click the BL Post Entries link and post.
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AR Post Entries
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Click the AR Post Entries link and post. |
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GL Post Entries
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Click the GL Post Entries link; then
select Post Entries under the Task menu.
Note: Review posting journals for rejecting entries that
must be corrected. |
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Data Verification Report
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Coming Soon!
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| 3. AR Summary Reconciliation |
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AR Summary
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Review the summary report to determine if your AR and
if applicable RP accounts balance with GL.
Note: This report displays the cash account, however,
it will not be in balance and will be removed in a future
release. |
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Batch Detail: Identify which batches are out of balance |
Totals by Batch
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This step allows you to perform a more detailed analysis of your transactions by reviewing batches to see if any
do not balance to GL. This report offers drill-down capability into each batch to see the transaction detail. |
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| 5. Common causes if out of balance |
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Unexplained entries |
Accounts Receivable Entries
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Use this report to identify entries made to receivable accounts that did not originate in Accounts Receivable,
Service Management or Billing.
How to correct: Reverse the original transaction and enter the correction in AR. |
Unposted Transactions |
Unposted AR Transactions in GL
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When AR transactions are not
posted or rejected in GL, an out-of-balance situation results. This can happen, for example,
when you post to a closed month. This report will help determine if these transactions are the cause of the out-of-balance situation.
How to correct:
In the Knowledgebase type article number KB34306 in the
Search for a Solution section for invoices to a future period.
Then follow the instructions in the article.
In the Knowledgebase type article number KB206251 in the
Search for a Solution section for invoices with a future period using
manual batches. Then follow the instructions in
the article.
In the Knowledgebase type article number KB114464 in the
Search for a Solution section for invoices to a prior period.
Then follow the instructions in the article.
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Wrong Account Override |
Account Entry Review |
This report helps you identify transactions that posted to the wrong AR account
because the account was manually
overridden during entry.
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Unapplied Cash Receipts |
Unapplied Cash Receipts
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This report helps you identify unapplied cash receipts that may cause an out-of-balance situation. |
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Repeat steps 3, 4, and 5 as needed for each account and/or batch that is out of balance.
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AR Aging - Detail by Customer
Period End Report
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Print common period end reports, such as the AR Aging - Detail by Customer and the Period End Report. |
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